Bm69 Privacy Policy — Personal Data Protection for Malaysian Users
This Privacy Policy clearly explains how bm69 collects, uses, stores, and protects your personal data. We are committed to upholding the privacy of every user in accordance with industry best practices.
Last Updated: 1 January 2026
- Information We Collect
- How We Use Your Information
- Cookies & Tracking
- Data Storage & Security
- Third-Party Sharing
- User Rights & Contact Us
1. Information We Collect
- Your full name, email address, and phone number provided during registration
- Date of birth for age verification (18 years and above)
- Identity information requested during the identity verification process
- Delivery address or residential address where relevant to a specific transaction
- IP address, device type, browser model, and operating system used to access the platform
- Financial transaction information in Malaysian Ringgit (MYR), including deposit and withdrawal methods
- Platform usage data such as pages visited, session duration, and betting activity
- Cookie information and session identifiers automatically generated during your use of the platform
2. How We Use Your Data
Bm69 uses collected information solely for legitimate purposes directly related to platform operations. We do not sell users' personal data to any party for marketing or commercial purposes.
Creating and managing user accounts, verifying identity, processing MYR deposits and withdrawals, and providing effective customer support.
Detecting and preventing fraud, suspicious activity, or unauthorised access to user accounts to protect everyone on the bm69 platform.
Analysing aggregated usage patterns to improve platform functionality, user experience, and the relevance of promotions offered to Malaysian users.
3. Cookies & Session Tracking
Bm69 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.
The cookies we use include session cookies required for smooth login functionality, preference cookies that save your language and display settings, and analytics cookies that help us understand how users interact with our platform as a whole.
You can control or block cookies through your browser settings. However, disabling certain cookies may affect some functions of the bm69 platform, including the automatic login feature.
4. How We Store & Secure Your Data
Bm69 stores user data on servers protected with industry-standard encryption. All information transmitted between your device and our platform is secured using security protocols that prevent data from being intercepted by unauthorised parties.
Financial information, including MYR transaction details, is processed through payment systems that comply with financial industry data security standards. bm69 does not store payment card numbers directly on our servers; such sensitive information is handled exclusively by licensed payment processors.
User data is retained only for as long as an account remains active or as required to meet applicable legal and regulatory obligations. Once an account is closed and the designated retention period has lapsed, personal data will be securely deleted or anonymised.
- Industry-grade data encryption for all sensitive information
- Two-factor authentication is available for added account security
- Continuous monitoring to detect unusual login activity
- Internal access to user data is restricted to authorised personnel only
- Security audits are conducted regularly to keep our systems up to date
5. Sharing Information with Third Parties
Bm69 does not sell, rent, or share users' personal information with third parties for marketing purposes. However, there are limited circumstances where we need to share certain information with trusted third parties to keep the platform running properly.
Payment processors and financial institutions used to process MYR deposits and withdrawals; technology service providers that support the platform's infrastructure; and analytics service providers that help us understand platform usage in aggregate without exposing individual identities.
Bm69 may be required to disclose user information to the relevant authorities when mandated by Malaysian law, court order, or for crime prevention purposes. In such cases, we disclose only the minimum information necessary and will notify users where permitted by law.
6. User Rights, Policy Changes & How to Contact Us
- Right to Access
- You have the right to request a copy of the personal information we hold about you at any time.
- Right to Rectification
- If any information we hold about you is inaccurate, you have the right to request a correction through your account settings or by contacting our customer support.
- Right to Erasure
- You may request the deletion of your account and personal data, subject to any applicable legal retention requirements.
Bm69 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or technologies used. Any material changes will be communicated to users via platform notifications or email before taking effect.
Continued use of the bm69 platform following notice of any changes will be considered acceptance of the updated policy. We encourage users to review this page periodically to stay informed about how we handle their data.
For any enquiries regarding this Privacy Policy or to submit a request relating to your personal data, contact us:
Email: [email protected]
You may also refer to our FAQ page for answers to general questions about privacy and account security.
Your Data is Safe with bm69
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